Help and FAQ
Quick answers to common questions.
Where do I manage my domains and email?
Log in to your control panel at manage.hostlizard.co.nz. There you can renew, change DNS, set up forwarding and manage mailboxes.
Are prices GST inclusive?
Prices on this site are in NZ dollars and exclude GST. GST is added at checkout where it applies.
How do renewals work?
We email you well before a domain or service expires. You can switch on auto-renew or renew manually from your control panel.
Can I transfer my domain to HostLizard?
Yes. Get the authorisation code (UDAI for .nz names) from your current provider and start a transfer. Transferring .nz names to us is free.
Who owns my domain?
You do. We register it with your details as the registrant, and you can move it at any time.
Is your hosting in New Zealand?
Our NZ-hosted plans launch in 2027, and you can join the waitlist. Until then, we'll recommend the best option for your situation.
I need a hand
Contact us and a real person will get back to you.